How to Report and Verify Your Sunscreen
- Stop use immediately: Do not apply the strongly scented product to your skin.
- Document the evidence: Take clear photos of the packaging, focusing on the batch number, expiry date, broken seals, or misspelt words.
- Contact support: Reach out to FirstCry customer service through their app to file a return for a counterfeit item.
- Buy direct: For complete peace of mind, always buy directly from official brand websites or authorized pharmacy counters.
